When disaster strikes in Queensland volunteers are always ready to lend a hand and help their communities through the toughest of times. From the orange-clad heroes of the State Emergency Service (SES) to the compassionate teams at the Red Cross and the tireless efforts of Marine Rescue Queensland, these everyday legends are the backbone of our disaster response and recovery efforts.

National Volunteer Week, running from 18–24 May 2026, is the perfect time to reflect on the incredible contributions of volunteers who dedicate their time, skills, and energy to keeping Queenslanders safe. It’s also a chance to say a heartfelt thank you to those who step up in the face of adversity, often putting their own lives on hold to help others.

Volunteers are the lifeblood of Queensland, but particularly at times of disaster. They help our communities prepare for severe weather events, respond when emergencies occur, and get us back on our feet when the skies clear. Their work saves lives, protects homes, and strengthens communities all over Queensland.

To give thanks, we’re shining a spotlight on some of the amazing volunteer organisations that play a vital role in disaster management across our state. We’ll share how they make a difference and how you can join their ranks to help make Queensland a safer, more resilient place for everyone.

The Organisations That Keep Queensland Safe

State Emergency Service (SES)

ses image in orange uniform

The State Emergency Service (SES) is Queensland’s frontline defence against severe weather events. This volunteer-based organisation is often the first to respond when disaster strikes. SES volunteers are trained to handle a wide range of emergencies, from flood rescues to storm damage repairs.

What They Do in Times of Natural Disasters:

Before disasters: SES teams help communities prepare by running storm readiness workshops, working with Get Ready Queensland to share preparedness information, assisting with sandbagging, and providing practical advice on securing homes and properties.

  • During emergencies: SES volunteers are on the frontlines, conducting rescues, clearing fallen trees, and providing immediate assistance to those in need.
  • After disasters: They assist with recovery efforts, clearing debris, repairing homes, and supporting families as they rebuild.

Why It Matters:
The SES saves lives and provides critical support when Queenslanders need it most. Their iconic orange uniforms are a symbol of hope and resilience in times of crisis.

  • Join the SES and make a difference in your community. Visit SES Queensland to learn more.

Marine Rescue Queensland (MRQ)

marine rescue imagery

Marine Rescue Queensland (MRQ) is a vital lifeline for coastal and riverine communities. Their highly trained volunteers are experts in water rescues, ensuring the safety of those stranded or in danger during severe weather events like cyclones and floods.

What They Do in Times of Natural Disasters:

  • Conduct water rescues in dangerous conditions, including floods and storm surges.
  • Transport supplies, medical aid, and emergency personnel to areas cut off by rising waters.
  • Provide safety education to help communities prepare for emergencies on the water.

Why It Matters:
Queensland’s vast coastline and waterways mean that MRQ’s expertise is essential during disasters. Their commitment to safety and their ability to navigate challenging conditions make them an indispensable part of the state’s disaster response network.

Surf Life Saving Queensland (SLSQ)

surf live saving image of a beach flag

Surf Life Saving Queensland (SLSQ) is best known for keeping our beaches safe, but their role extends far beyond the surf.

What They Do in Times of Natural Disasters:

  • Monitor dangerous surf conditions during cyclones and storm surges.
  • Assist with evacuations and provide first aid in coastal areas.
  • Work closely with other emergency services to support disaster response efforts.

Why It Matters:
SLSQ’s adaptability and expertise in water safety make them invaluable during severe weather events. Their volunteers are always ready to step up and protect Queenslanders.

Rural Fire Service (RFS)

The Rural Fire Service (RFS) is a cornerstone of disaster preparedness and response in Queensland’s rural and regional areas.

What They Do in Times of Natural Disasters:

  • Conduct hazard reduction burns to minimise bushfire risks.
  • Educate communities about fire safety and preparedness.
  • Respond to bushfires and assist with other emergencies, such as floods and storms.

Why It Matters:
RFS volunteers are often the first line of defence against bushfires, protecting lives, homes, and wildlife. Their work is critical to keeping rural Queensland safe.

RFS image of woman in uniform

Australian Red Cross

The Australian Red Cross is a trusted name in disaster preparedness and recovery.

What They Do in Times of Natural Disasters:

  • Help communities prepare for disasters with resources like the Pillowcase project, and the rediplan.
  • Provide emotional support, reconnect families, and distribute essential supplies during emergencies.
  • Support recovery efforts, helping individuals and communities rebuild their lives.

Why It Matters:
The Red Cross ensures that Queenslanders are not only physically safe but also emotionally supported during tough times.

  • Volunteer with the Red Cross and make a difference in people’s lives. Visit Red Cross Australia to get involved.

Salvation Army Emergency Services (SAES)

The Salvation Army Emergency Services (SAES) provides critical support to communities recovering from severe weather events.

What They Do in Times of Natural Disasters:

  • Provide hot meals, clothing, and essential supplies to those affected by disasters.
  • Offer emotional and financial support to help individuals and families rebuild their lives.

Why It Matters:
The SAES is often one of the first organisations on the ground after a disaster, offering comfort and practical assistance to those in need.

  • Volunteer with the SAES and help Queenslanders in their time of need. Visit The Salvation Army to learn more.

GIVIT

GIVIT connects people who want to help with those in need during and after disasters.

What They Do in Times of Natural Disasters:

  • Match donated goods and services with specific requests from affected individuals and communities.
  • Work with local councils and charities to coordinate donations and ensure they reach the right people.

Why It Matters:
GIVIT’s efficient and targeted approach helps Queenslanders rebuild their lives with dignity and support.

  • Donate or volunteer with GIVIT to help those in need. Visit GIVIT to see how you can contribute.

Lions and Rotary Clubs

Lions and Rotary Clubs are community champions in disaster recovery.

What They Do in Times of Natural Disasters:

  • Organise fundraising events to support disaster-affected communities.
  • Provide financial assistance and help rebuild essential infrastructure.
  • Support local recovery efforts with hands-on projects and initiatives.

Why It Matters:
These grassroots organisations ensure that help reaches those who need it most, fostering resilience and community spirit.

  • Join your local Lions or Rotary Club and make a difference in your community. Reach out to your local chapter to get involved.

RSPCA Queensland

RSPCA Queensland protects and cares for animals during disasters.

What They Do in Times of Natural Disasters:

Why It Matters:
The RSPCA ensures that animals are not forgotten during emergencies, providing comfort and relief to Queenslanders who see their pets as family.

  • Volunteer with RSPCA Queensland and help care for animals in need. Visit RSPCA Queensland to learn more.

Volunteering: A Way to Make a Difference

Volunteering is not just about giving back – it’s about learning new skills, meeting like-minded people, and making a real difference in your community. Whether you have a few hours to spare or are ready to commit long-term, there’s a role for everyone.

Thank You to Our Volunteers

This National Volunteer Week, we want to extend our heartfelt thanks to the thousands of volunteers who dedicate their time, energy, and skills to helping Queenslanders before, during, and after severe weather events.

Your selflessness and courage inspire us all. Whether you’re donning the iconic orange of the SES, navigating rough seas with Marine Rescue Queensland, patrolling beaches with Surf Life Saving Queensland, or providing comfort and support through organisations like the Red Cross, GIVIT, or the Salvation Army – you are the backbone of our communities.

To the volunteers who help rebuild homes, rescue animals, deliver meals, and offer a listening ear to those in need, we see you, and we are endlessly grateful for everything you do. You are the everyday heroes who make Queensland a safer, stronger, and more resilient place to live.

If you know a volunteer, take a moment to thank them. If you’ve ever thought about volunteering, now is the perfect time to get involved. Together, we can continue to build a Queensland that’s ready for anything.