The Tropical Cyclone Alfred, commencing 1 March 2025 event is one of the most significant weather events in Australia's recent history, bringing a multitude of severe weather across several days.
Please note this event is no longer active for preparedness. For further information head to the 2025 Tropical Cyclone Alfred - recovery operation.
Queenslanders should visit the Disaster Management Queensland webpage for information about conditions in your local area (flooding, road closures, weather warnings, school closures, emergency contact details).
For urgent assistance
Emergency calls: 000
TTY emergency calls: 106
Queensland State Emergency Service (SES)
For non-life threatening requests:
lodge a request for SES assistance via www.132500.qld.gov.au or call (SES): 132 500
download the SES app which is available for both iPhone and Android devices available here
Housing maintenance
For non-urgent maintenance requests:
submit a maintenance request using the Tenant Assist Qld app
submit an online maintenance request
Find a detailed list of Queensland Emergency Contacts
Latest updates
Information about financial and other support services for those impacted by Ex-Tropical Cyclone Alfred can be found here www.qld.gov.au/community/disasters-emergencies
Get Ready Queensland have been advised that the Bureau of Meteorology website is best viewed using Firefox or Google Chrome browsers. Both are available at the app store for free download.
You are also able to download the BoM app. To learn how, head to the BOM Weather App Notifications page.
Generator Safety - Keep generators outdoors in a well-ventilated area to prevent carbon monoxide poisoning. Never connect a generator to your house power supply unless fitted with a proper change-over switch by a licensed electrician. Find information on operating a Generator Safely here.
Anyone requiring access to housing please call the Homeless Hotline on 1800 474 753.
The Community Recovery Hotline 1800 173 349 is available 24/7 to provide information and support.
If you are needing support call the Community Recovery Lifeline Hotline - 1800 116 671. This is a 24/7, confidential service providing access to specialist disaster counselling.
For Medical and Flood health and safety | Emergency services and safety | Queensland Government.
Know your risk
Stick to trusted sources for the most accurate and up to date information.
Download the Bureau of Meteorology app to get notifications directly to your phone.
Have a Question? Head to Ex- Cyclone Alfred - FAQs
Make a plan
Being prepared can reduce your risk during a disaster. Research shows that those who have undertaken disaster preparation also recover more quickly!
Give some thought to what you will do if the worst happens.
Pack a kit
Pack your emergency kit with enough supplies to last at least three days.
Prepare psychologically
Severe weather events can be stressful. High levels of stress can make it difficult to think clearly and this can impact reactions and decisions we make. Some resources that might help are below.
Wellbeing in a Disaster - Get Ready Queensland has developed a list of practical tips for maintaining mental and physical wellbeing during a disaster, covering mental health, hydration, sleep, exercise, and ergonomics.
Download the Australian Red Cross Rediplan a preparedness tool that helps people prepare their minds for disasters
Find a RediPlan in foreign languages: Arabic, Burmese, Chinese, Dari, Farsi, Hindi,
Indonesian, Kurdish, Pashto, Punjabi, Spanish, Swahili, Tagalog, Tamil,
Get Ready Kids can help little ones manage the stress and anxiety of disasters
Head to Birdie Tree to find storybooks, videos and resources to help young children and their families cope with cyclones. Have a look at the animation below.
