Protecting your business is more than securing your premises

In the event of a natural disaster striking your community, you need to have plans in place that will help protect your business, your assets, your employees, and will help your business continue to operate and recover quickly.

Business Continuity Planning provides a framework to help you consider risks, what is needed to be operational post-disaster, develop your response to a disaster and to organise adequate insurance.

Business continuity planning

Business continuity planning involves developing a practical plan for how your business can prepare for, and continue to operate after an incident or crisis. A business continuity plan will help you to:

  • identify and prevent risks where possible

  • prepare for risks that you can't control; and

  • respond and recover if an incident or crisis occurs.

View the following video from Business Queensland to find out more.

 

 

Steps to reduce your business’ risk

Complete the following steps using the Department of Small Business’ and Get Ready Queensland’s resources to reduce the impact of natural disasters on your business.

Man in warehouse on mobile phone
Download and complete the template
Business owner completing an emergency plan at his rural property. Bushland in the background.
Involve key members of staff and use the provide template to develop your plan.
Business emergency kit icons
Pack your business emergency kit.
Man and woman talking in pizza restaurant
Make sure staff are trained in first aid and evacuation procedures.
Pier on beach with stormy sky
Find out about community disaster plans, evacuation centre locations and preferred routes.
Truck on flooded road
Download, subscribe or bookmark alerts and warning services.
Palm trees in wind and rain
Preparation checklist for businesses located in cyclone affected areas.
Lightning strikes over the Gold Coast
Preparation checklist for all businesses.
Flooded river with flood gauge
Preparation checklist for businesses located in flood prone areas.
Bushfire burning
Preparation checklist for businesses located in bushfire prone areas.
Storm clouds over Birdsville
Preparation checklist for businesses located in drought affected areas.
Man and woman talking in pizza restaurant
Check out these other resources to assist Queensland businesses' continuity planning for natural disasters

Business emergency kit

If a natural disaster strikes and you need to evacuate, having an emergency kit can help keep your business running in another location. Keep your emergency kit where you can quickly and easily retrieve it. Record in your business's emergency plan the contents of your emergency kit and ensure someone is responsible for keeping your kit up to date.

Hover over the interactive dots below or expand the checklist to find out what to include.

Business emergency kit icons
First aid kit

A properly equipped first aid kit can save lives. Make sure you include a first aid manual.

20.00%
32.00%
First aid kit icon
Important documents

Your emergency kit should contain up to date copies of important documents. These can be photocopies kept in a waterproof bag, scanned copies stored on a USB flash drive or you could upload to the cloud. Business Queensland suggests the following plans, lists and documentsbusiness continuity plan, evacuation plan, building site plan (useful during recovery operations), list of employee contact details, emergency services contacts, alerts and warnings services, list of customer and supplier details, product lists and specifications, latest stock and equipment inventory, insurance policies, financial and banking records, back-up of all data on USB memory sticks or external drives and spare keys or security codes.

22.00%
51.00%
Documents icon
Sturdy gloves

A pair of sturdy gloves will help prevent injury and infection when handling rubbish and debris.

26.00%
78.00%
Gloves icon
Water for three days

Pack 10 litres of drinking water per person at a minimum. You may need more if someone in your business has a condition which heightens dehydration or if you live in a very hot or dry climate. Plan what you will need and fill food grade jerry cans or bottles with drinking water. Every two or three months, empty the water onto plants and refill with fresh water.

50.00%
34.00%
Water bottles icon
Camera

A camera is useful to record any damage for insurance claims post-disaster. If you can avoid it, don’t use the camera on your smart phone to conserve the battery.

46.00%
49.00%
Camera icon
Waterproof bag

To protect important documents, hard drives and USBs from water damage.

52.00%
62.00%
Waterproof bag icon
Non-perishable food for three days

Make a three-day menu plan to cover all your staff and store a supply of non-perishable food in your kit. Include non-perishable snacks, such as muesli bars.

51.00%
71.00%
Non-perishable food icon
Plastic sheeting

To protect equipment and assets.

73.00%
34.00%
Plastic sheeting icon
Masking tape

To brace windows during a cyclone or severe storm.

63.00%
45.00%
Masking tape
Spare batteries

Make sure you have enough spare batteries to last three days. Ensure you have packed the correct battery type and quantities required for your torch, radio and any other equipment. 

71.00%
55.00%
Spare batteries icon
Can opener

Although most tins have a ring pull, there are still quite a few for which you will need a can opener.

70.00%
63.00%
Can opener icon
Toiletries

Include toiletries you will need for three days such as toilet paper, toothpaste, toothbrushes, soap, shampoo, personal hygiene products, sunscreen and insect repellent.

93.00%
42.00%
Toiletries icon
Battery operated radio

A battery powered radio is one of the most reliable items in a disaster especially during power and internet loss. 

93.00%
62.00%
Battery operated radio icon
Torch

Even if your business is not damaged in a disaster, electricity may not be available and you could be left in the dark for quite a while, so include a torch (or two) or a battery powered lantern.

92.00%
70.00%
Torch icon
First aid kit

A properly equipped first aid kit can save lives. Make sure you include a first aid manual.

20.00%
32.00%
First aid kit icon
Important documents

Your emergency kit should contain up to date copies of important documents. These can be photocopies kept in a waterproof bag, scanned copies stored on a USB flash drive or you could upload to the cloud. Business Queensland suggests the following plans, lists and documentsbusiness continuity plan, evacuation plan, building site plan (useful during recovery operations), list of employee contact details, emergency services contacts, alerts and warnings services, list of customer and supplier details, product lists and specifications, latest stock and equipment inventory, insurance policies, financial and banking records, back-up of all data on USB memory sticks or external drives and spare keys or security codes.

22.00%
51.00%
Documents icon
Sturdy gloves

A pair of sturdy gloves will help prevent injury and infection when handling rubbish and debris.

26.00%
78.00%
Gloves icon
Water for three days

Pack 10 litres of drinking water per person at a minimum. You may need more if someone in your business has a condition which heightens dehydration or if you live in a very hot or dry climate. Plan what you will need and fill food grade jerry cans or bottles with drinking water. Every two or three months, empty the water onto plants and refill with fresh water.

50.00%
34.00%
Water bottles icon
Camera

A camera is useful to record any damage for insurance claims post-disaster. If you can avoid it, don’t use the camera on your smart phone to conserve the battery.

46.00%
49.00%
Camera icon
Waterproof bag

To protect important documents, hard drives and USBs from water damage.

52.00%
62.00%
Waterproof bag icon
Non-perishable food for three days

Make a three-day menu plan to cover all your staff and store a supply of non-perishable food in your kit. Include non-perishable snacks, such as muesli bars.

51.00%
71.00%
Non-perishable food icon
Plastic sheeting

To protect equipment and assets.

73.00%
34.00%
Plastic sheeting icon
Masking tape

To brace windows during a cyclone or severe storm.

63.00%
45.00%
Masking tape
Spare batteries

Make sure you have enough spare batteries to last three days. Ensure you have packed the correct battery type and quantities required for your torch, radio and any other equipment. 

71.00%
55.00%
Spare batteries icon
Can opener

Although most tins have a ring pull, there are still quite a few for which you will need a can opener.

70.00%
63.00%
Can opener icon
Toiletries

Include toiletries you will need for three days such as toilet paper, toothpaste, toothbrushes, soap, shampoo, personal hygiene products, sunscreen and insect repellent.

93.00%
42.00%
Toiletries icon
Battery operated radio

A battery powered radio is one of the most reliable items in a disaster especially during power and internet loss. 

93.00%
62.00%
Battery operated radio icon
Torch

Even if your business is not damaged in a disaster, electricity may not be available and you could be left in the dark for quite a while, so include a torch (or two) or a battery powered lantern.

92.00%
70.00%
Torch icon
First aid kit

A properly equipped first aid kit can save lives. Make sure you include a first aid manual.

20.00%
32.00%
First aid kit icon
Important documents

Your emergency kit should contain up to date copies of important documents. These can be photocopies kept in a waterproof bag, scanned copies stored on a USB flash drive or you could upload to the cloud. Business Queensland suggests the following plans, lists and documentsbusiness continuity plan, evacuation plan, building site plan (useful during recovery operations), list of employee contact details, emergency services contacts, alerts and warnings services, list of customer and supplier details, product lists and specifications, latest stock and equipment inventory, insurance policies, financial and banking records, back-up of all data on USB memory sticks or external drives and spare keys or security codes.

22.00%
51.00%
Documents icon
Sturdy gloves

A pair of sturdy gloves will help prevent injury and infection when handling rubbish and debris.

26.00%
78.00%
Gloves icon
Water for three days

Pack 10 litres of drinking water per person at a minimum. You may need more if someone in your business has a condition which heightens dehydration or if you live in a very hot or dry climate. Plan what you will need and fill food grade jerry cans or bottles with drinking water. Every two or three months, empty the water onto plants and refill with fresh water.

50.00%
34.00%
Water bottles icon
Camera

A camera is useful to record any damage for insurance claims post-disaster. If you can avoid it, don’t use the camera on your smart phone to conserve the battery.

46.00%
49.00%
Camera icon
Waterproof bag

To protect important documents, hard drives and USBs from water damage.

52.00%
62.00%
Waterproof bag icon
Non-perishable food for three days

Make a three-day menu plan to cover all your staff and store a supply of non-perishable food in your kit. Include non-perishable snacks, such as muesli bars.

51.00%
71.00%
Non-perishable food icon
Plastic sheeting

To protect equipment and assets.

73.00%
34.00%
Plastic sheeting icon
Masking tape

To brace windows during a cyclone or severe storm.

63.00%
45.00%
Masking tape
Spare batteries

Make sure you have enough spare batteries to last three days. Ensure you have packed the correct battery type and quantities required for your torch, radio and any other equipment. 

71.00%
55.00%
Spare batteries icon
Can opener

Although most tins have a ring pull, there are still quite a few for which you will need a can opener.

70.00%
63.00%
Can opener icon
Toiletries

Include toiletries you will need for three days such as toilet paper, toothpaste, toothbrushes, soap, shampoo, personal hygiene products, sunscreen and insect repellent.

93.00%
42.00%
Toiletries icon
Battery operated radio

A battery powered radio is one of the most reliable items in a disaster especially during power and internet loss. 

93.00%
62.00%
Battery operated radio icon
Torch

Even if your business is not damaged in a disaster, electricity may not be available and you could be left in the dark for quite a while, so include a torch (or two) or a battery powered lantern.

92.00%
70.00%
Torch icon

Examples of businesses preparedness

The following videos showcase Queensland businesses who have invested in disaster preparedness activities, and how this has benefited their business, customers and employees.

Industrial Fitting Sales (Rocklea business impacted by 2011 floods)
Calxa Australia (Townsville business impacted by monsoon trough in February 2019)

Find out more and Get Ready

Check out these other pages and resources to help you Get Ready.