Since 2011, Queensland has been hit by more than 70 significant natural disasters. Many people have found out too late that they did not have enough home and contents insurance cover for their property and assets. Regardless if you are a home owner or a renter, this can be extremely costly and stressful.

This video shows the story of a couple who discovered they were uninsured for both the value of their home and home contents, following a destructive fire.

Step 3 to Get Ready, wherever you live in Queensland, is to make sure your home and contents insurance cover is enough to cover the cost of rebuilding your home and or replacing your contents or possessions.

Check your home and contents insurance policy, contact your insurer and start asking questions

Don’t assume you are covered and don’t assume you’ll never be affected or hit by a natural disaster.

Both renters and homeowners should check their policies and if in any doubt contact their insurer to find out what coverage they have in regards to natural disasters.

Here's some suggested questions to ask. This infographic is also included in the Get Ready Queensland 3 steps to Get Ready booklet which is available to download.

Questions to ask your insurer

If you find out you don’t have the level of cover you need talk to your insurer about increasing your insurance as it may not cost very much. Shop around to find insurance coverage that meets your needs.

Insurance affordability

One in five adults in Australia goes without general insurance protection for their household contents, car or home. Many of these people are uninsured, not because they don’t want insurance, but because they can’t afford traditional cover.

Rising premiums, especially in North Queensland, due to the impact of recent natural disasters is also a major contributor to unaffordability.

There are resources available to offer guidance and expertise in relation to insurance affordability. Check the links below to find out more about companies who offer affordable and simple insurance policies for low income earners or about assistance for North Queensland residents.